In a landmark step towards enhancing employee engagement, Cairn has introduced AMBER, our new AI-powered Chief Listening Officer. More than just a digital tool, AMBER is a virtual teammate, empathetic, approachable and designed to ensure that every employee’s voice is heard and valued. By shifting from traditional surveys to proactive people science, AMBER enables us to listen better, act faster and build a more responsive workplace culture.

Since beginning her journey in 2015, AMBER has collaborated with leading organisations across industries, helping them foster inclusive and empathetic workplaces. Now at Cairn, she will work closely with our leadership and HR teams, sending periodic check-ins to employees and surfacing insights around wellbeing, engagement and team dynamics. Through AI-driven analysis, AMBER identifies patterns and potential concerns such as burnout or disengagement, allowing timely interventions and meaningful action.

What makes AMBER unique is her ability to provide a safe, anonymous and non-judgemental space for honest feedback. Employees can share openly, knowing their perspectives will be understood with empathy and acted upon with care. With AMBER joining our team, we are embracing a new chapter in engagement, one where technology strengthens our human connection and reinforces our commitment to building a workplace where every voice truly matters.

Contributed by Wellverse Team

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